Terms and Conditions, Privacy, Security and Return Policy.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
RETURN/EXCHANGE FOR LIVE STORE MERCHANDISE:
Please send your package to the shipping address below. Please include your original order # or packing slip, along with your name, address, phone # & email address. Please include a note in all packages whether it is an exchange/what you are exchanging for (size etc), or a return for a refund.
For exchanges, as soon as your package arrives, we will ship, at our expense, your replacement.
If this is for a return only (no exchange), as soon as we receive the package, we will contact you for information needed to process a return. As we use a secure on-line website, we do not have access to you credit card information & will need to contact you to process the credit/this is for your security. We can expedite this process & send a refund check via mail. Please note which refund method you prefer.
3781 Regal Vista Drive
Sherman Oaks CA 91403
Attn: SHOP LIVE EXCHANGES/RETURNS